Privacy Policy
1. Introduction
My Mediland (will be referred to as “us”, “we” or “our” sometimes) is an online health directory to help, guide, and educate patients to find out all medical needs including doctors, other Health Care Professionals (HCP), hospitals, pharmacy, blood banks clinics, ambulance, etc with least possible effort and to take right health decision at right time. Here you will get a brief description (including definition, symptoms, cause, and a specialist to visit) of more than thousands of medical conditions. Patients or representatives of the patients can ask questions on these topics to renowned doctors throughout the Globe. Doctors also can share their experiences to serve society.
My Mediland visitors may browse the site, search Doctor/Hospital profiles and view any articles or features on our site without entering any personal information. But when medical professionals/Institutions want to showcase their profile or any patient or the representative of the patients want to ask questions to the doctors or want to share their experience with other patients about his/her experiences with that health care providers, we ask for certain personal information (outlined below) which is displayed on the site.
My Mediland is committed to ensuring that your privacy is fully protected, whether you are our former or current registered user or merely a visitor to our website. This "Privacy Policy" explains how we collect, use, share, disclose and protect personal information about the users of the services, including the Practitioners, the End-Users, and the visitors of the Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). This privacy policy is applicable to:
A healthcare provider (whether an individual professional or an organization)
A patient, his/her attendants, or affiliates
Anyone who uses Properties in any form
We cannot modify your profile or change any data entered by you. We only can delete your entire profile from our system. Users are responsible for maintaining the accuracy and truthfulness of the information provided to us. If you provide any false, inaccurate or date, or incomplete information and we have reasonable grounds to suspect that the information, My Mediland may, at its sole discretion, discontinue the provision of the Services to you.
My Mediland may change this Privacy and Policy guideline from time to time by updating this page. We encourage you to stay updated and ensure that you are happy with any changes. This policy is effective from 01.01.2019
BY ACCESSING OR USING MY MEDILAND PORTAL, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU CAN NOT USE THE SERVICES. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.
2. Information We Collect
Some of the services require us to learn more about you to meet your needs accurately. We receive Personal Information directly from you for using our services or when you voluntarily provide us with such Personal Information, including, without limitation, the following:__ __
a) Name
b) Login ID and Password
c) Contact Data (Addresses, E-mail address, Phone number )
d) Demographic data (Gender, Date of birth, Pin code)
e) Traffic Data (IP address, domain server, operating system, browser type and version, ISP name, type of device(s) used, web browser(s), referring webpage or other sources, geolocation information, etc)
f) Medical data
Healthcare Providers (doctors, dentists, or other healthcare specialists, professionals, providers, and organizations) you have visited
your reasons for the visit
location and dates of visit
your medical history
other medical and health information you choose to share with us g) Other identifying information that you voluntarily choose to provide to us, including without limitation (e.g. Information in emails or letters that you send to us
If you choose not to provide us with any Personal Information, you may still access and use some of the Services (such as searching for Doctors and other Health Care Professionals, Hospitals, Clinics, pharmacies, Blood Bank, Ambulance, etc.), but features of the Services (such as asking a question to the doctors, providing feedback) that require your Personal Information will not be accessible to you.
3. How do we collect information?
The methods by which we collect Your Information include but are not limited to the following:
When you register your profile as a Healthcare Professional and other Health-related service providers on our Website
When you register as a patient or representative of a patient to ask questions to the Healthcare Professionals or provide feedback to them
When you ask for certain information through e-mail or phone call or any other sources
When you use to contact us option on our site
When you use the features on our Website such as searching for some health care professionals
When you access a Website or Services
Through cookies, web beacons, analytics services, and other tracking technology
4. How the information collected is used?
We collect your Information for various purposes, including the following:
Responding to your inquiries
Helping you to address any technical or other issues related to our website
Contacting you when necessary or requested, such as to remind you of an upcoming appointment
Informing you about certain resources, health care providers, or services we think you may be interested
Taking your valuable feedback to improve our service and contents
Informing you about any updates on our services or products.
Sending emails and other communications that display content that we think will interest you and according to your preferences;
Showing you the advertisements, including interest-based or online behavioral advertising
Conducting internal reviews and data analysis for the Website
Protecting the integrity of the Website
Responding to the judicial process or any Government investigating agencies for an investigation on matters related to public safety, as permitted by law.
Protecting against or deterring fraudulent, illegal, or harmful actions
Enforcing our Terms of Use and other agreements.
5. How do we share your Information?
We may share your Personal Information with Healthcare Providers, whose service you want to avail yourself or to whom you have given feedback
We do not sell any personal information to third parties, we may share it only with our partners to customize or display our advertising
We may share your Personal Information and/or Traffic Data with our partners who perform operational services (such as hosting, billing, fulfillment, data storage, security, web service analytics, or ad serving)
We will notify you beforehand if we transfer your Personal Information to another company in connection with a proposed merger, sale, acquisition, or other change of ownership or control by or of My Mediland (whether in whole or in part).
Your personal information may be open due to your review posting, and online question answers. So consider it carefully
We also may need to disclose your Personal Information or any other information for any legal purpose
6. Security of Information
The security of your Personal Information is important to us. We and our technical partners have adopted reasonable security practices. Moreover, your account is protected by a password for your privacy and security. By using our service, you agree that you are satisfied with our security. But we also admit that the internet is not 100% secure and that we do not and cannot provide an absolute guarantee regarding the security of your Personal Information. My Mediland or any of the healthcare professionals will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by us in relation to Your Personal Information.
Tracking Tools- Cookies: We use tracking tools called cookies to improve our services, and advertisements, and to store authentication status so re-entering credentials are not required. It may be stored on your computer temporarily or permanently. “Cookies” are small computer files transferred to your computer that contain information such as user ID, user preferences, lists of pages visited, and activities conducted while using our services. A cookie cannot read data from your hard disk or read cookie files created by other sites, after closing the browser, the cookie simply terminates. Even some of our business partners may use cookies on the Websites. Please note that we do not or cannot control such cookies. You may opt out to accept cookies, and still, you will be able to use our services but some services may not be available to you.
7. Other Web Services
My Mediland website may contain links to other third-party sites. We do not or cannot control third-party websites. Please go through the privacy policy and terms and conditions of third-party websites before using their services. Please be aware that if you use other websites’ services through the link posted on the My Mediland site, it is entirely at your own risk. My Mediland will not be liable for any type of activity made by other websites. Similarly, if you come to our site from the other site’s link, please read our privacy policy first before using our services.
8. Children's and minor's privacy
Our services are not intended for use by Minors. My Mediland does not knowingly collect any information from minors. So if you are a minor, please do not attempt to register for the Services or send any Personal Information about yourself to us. We strongly encourage parents and guardians to supervise the online activities of their minor children.
9. Grievance
If you are not satisfied with our services, have any grievances, want to delete your account, or have any questions about our privacy policy, please reach us at info@mymediland.com.
My Mediland reserves the right, in its sole discretion, to change, modify, add or delete portions of the terms of this Privacy Policy at any time